Kate’s story

“I have been a member of the NZCU South for over 20 years. Over this time the standard of customer service, quality of products and staff product knowledge has always impressed me. The efficiency shown by the staff is awesome.

I have enjoyed the benefits of different products offered and especially the yearly Christmas hamper which costs so little each week. The Christmas Saver is also an outstanding feature as you are saving all year round without the possibility of dipping into it.

The telephone and online banking are so easy to use. The customer service I’ve always received by telephone is extremely impressive and I have never stuck an overstressed staff member that has tried to fob me off or act as if their time was more precious than mine.

I appreciate your friendliness and feel that you give 100% all the time. Thank you for making my personal banking so easy.” – Kate