NZCU South News

NZCU News

NZCU South News

Dec 2014: The “treat box” at Nelson Hospital children’s ward has grown in size after NZCU South donated several boxes of presents that were collected in their Christmas appeal.

NZCU South Richmond team manager Katie Tomkins said members and stafNelson Hospitalf had done a great job supporting the cause and dropping presents off in the last few weeks.

“The toys are for when a child has a nasty thing happen to them, something they really don’t like so it’s a bit of a distraction.”  Read more…


Dec 2014: We have money to lend right now, so if you are thinking about updating your current car and you need finance, contact us today!

Even if you don’t know what car you want to buy you can get a pre-approved car loan and then go shopping knowing that your finance is already in place. Even if you don’t have a deposit or trade in towards your new car NZCU can get you into your dream car. Read more…


Dec 2014: NZCU South strengthens senior leadership team…

The new senior recruits have recently begun their roles in Dunedin and ChristchurRob Gina and Scottch and NZCU South CEO Tania Dickie believes the trio will build on their already strong business capabilities.

“We’re really excited to have these reinforcements join the team. They all have stellar backgrounds and I’m looking forward to seeing what they bring to the group,” says Ms Dickie.

The new members are Head of Credit and Risk Scott Gasson (right), Head of Sales & Distribution Rob Gilden (left) and HR Advisor Gina Cavanagh.

Read more…


Dec 2014: Our December Email Newsletter has our latest news and promotions.


Dec 2014: Ratings agency Standard & Poor’s (S&P) has raised NZCU South’s long-term issuer credit rating to ‘BB’ up from ‘BB-‘. The outlook has been revised from developing to negative. The change in rating reflects S&P’s opinion that NZCU South management have successfully directed the credit union into a forecast period of positive momentum in both lending and operating revenue growth, in contrast to the declining performance from 2010-2013. More…


Dec 2014:  Many NZCU South members will pay for Christmas with cash rather than credit this year. We have seen a significant increase in both the number of people choosing to open Christmas specific savings accounts and the amount saved by members this year. This year  members have saved over $5million in Christmas Savings accounts (in over six thousand accounts). More…


Nov 2014: NZCU South is proud to be the principal sponsor of the TradeQual event held annually in Invercargill.  The event celebrates the success and achievements of Southland’s Trade training graduates and the contributions made by their employers and Industry Training Organisations. More…


Oct 2014: Dunedin residents looking at buying their first home have been provided with a wealth of information through a local seminar this week organised by NZCU South to coincide with Money Week. NZCU South Otago multi-branch manager Michelle Robinson joins Dunedin TV to explain.


Oct 2014: Home affordability continued to deteriorate during the 12 months ended August but NZ Credit Union South chief executive Tania Dickie says first-home buyers can still get into their own property in Dunedin. More…


Oct 2014:  Click here to view our latest newsletter.


NZCU South 4Sept 2014: We are proud to announce that one of their Contact Centre Staff has won a prestigious national CRM Contact Centre Award.  We were also a top three finalist in the Banking category along with ANZ and Rabobank Direct. The sector title was taken out by Rabobank Direct.

“It was the third year we have entered the awards and our aim this year was to be a finalist and we are excited that our team achieved success and met their goal,” says Ms Dickie.

All NZCU South Contact Centre staff undergo considerable training before talking with customers and are involved in on the job coaching to ensure that they provide the best service. The Dunedin based contact centre employs 10 staff who service the entire South Island.

It was a Pink Panther theme.  More…


Antoinette - presentation - webSept 2014: NZCU South’s Contact Centre Team Member, Antoinette Smith won one of four Outstanding Customer Service Representative Awards for overall attitude, WOW factor and professionalism at the prestigious national CRM Contact Centre Award.

Based in Dunedin, Antoinette has worked for NZCU South for the last two and a half years. She is passionate about her job and loves helping NZCU South’s members.

NZCU South Chief Executive Tania Dickie was delighted with Antoinette’s win. “Antoinette is fantastic with customers. She goes out of her way to explain things in a way that is relevant to them,” says Ms Dickie.

More…

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