NZCU South is an institution owned by the members or customers.
- Your deposits are called shares because they represent ownership in the institution.
- All profits (after providing for necessary Reserves and operating costs) are returned to our customers through top interest rates on savings, low cost loans, and reasonable fees.
- We achieve this through a professional approach and a prudent attitude towards our customer's investment.
Contrast this with banks where the customers are just customers. Banks answer to profitability – shareholders own a bank and expect financial performance from bank management.
Staff are employeed to serve customers of NZCU South and help them succeed in life though fostering a culture of wise use of credit, thrift and money management.
Upper management consists of a board of directors who makes decisions on NZCU South operations. This board is composed of elected members and independent directors.